Most orders are processed and shipped within 1-2 business days, usually the next business day.
Please allow up to 3-5 business days for complicated or large orders.
Orders are shipped by Canada Post, to any address in Canada or the US including Post Office boxes. We ship from Calgary, Alberta, Canada, most order ship the next business day.
You will receive a tracking number by e-mail when your order is complete. To track your order go to www.canadapost.ca; you will also receive an e-mail direct from Canada Post with your tracking information. If you are in the United States, also track your order at www.usps.com.
The tracking information on the Canada Post website is the most up-to-date and complete information available to us or Canada Post. If your item arrives damaged or past the Canada Post indicated delivery date, contact us, and we will work with you to rectify any issues.
Canadian Orders
| Shipping Method | Shipping Details |
|---|---|
| Local Pickup | – local pickup is available in Calgary, Alberta – an email will be sent letting you know when your order is ready for pickup |
| Lettermail – Canada Post | – prices start at $1.07, depending upon the weight of your items – available for small items like single name tags and ink pads – not trackable, no delivery standard |
| Expedited Parcel – Canada Post delivery time, depending on your location (see map above) | – Free Shipping anywhere in Canada on orders over $30.00 – $7.42/local or $12.00/national handling fee charged on orders under $30.00 – estimated shipping time for your location will be shown during checkout – tracking information will be provided |
| XpressPost – Canada Post delivery time, depending on your location (see map above) | – prices and approximate delivery times are shown at checkout – dependent upon your location – tracking information will be provided |
United States Orders
| Shipping Method | Shipping Details |
|---|---|
| Tracked Packets Air – Canada Post/USPS | – custom products ship within 1-2 business days; delivery time is 5 – 10 business days – prices and approximate delivery times are shown at checkout – this is a trackable product – tracking information will be sent by email when your order is shipped |
| Expedited Parcel USA – Canada Post/ USPS | – custom products ship within 1-2 business days; delivery time is 3 – 7 business days – prices and approximate delivery times are shown at checkout – this is a trackable product – tracking information will be sent by email when your order is shipped |
| Xpresspost USA (EMS Courier) – Canada Post/USPS | – custom products ship within 1-2 business days; delivery time is 2-5 business days – prices and approximate delivery times are shown at checkout – this is a trackable product – tracking information will be sent by email when your order is shipped |
Call us at 1-403-250-9755 Monday – Friday (MST), and a customer service representative will be happy to assist you,
or you can e-mail us at [email protected]
Due to very high overseas shipping costs and shipping times, we currently only ship to Canadian and US destinations.