Shipping Information
The delivery times shown in the cart are an estimated delivery time based on a 1-2 day production time. Requests for proofs or issues with your order may delay the shipping date. If your item is out-of-stock you will be contacted to let you know of your revised delivery date or your order may be shipped in several shipments.
Most orders are processed and shipped within 1-3 business days, usually the next business day. Please allow up to 7 business days for complicated or large orders.
You will receive a tracking number by e-mail when your order is complete. To track your order go to www.canadapost.ca; you will also receive an e-mail direct from Canada Post with your tracking information. If you are in the United States, also track your order at www.usps.com
The tracking information that is shown on the Canada Post website is the most up-to-date and complete information available to us or Canada Post. If your item arrives damaged or past the Canada Post indicated delivery date, contact us, and we will work with you to rectify any issues.
Most standard online orders ship the next business day, by Canada Post, with your choice shipping speeds. We ship from Calgary, Alberta, Canada to anywhere in Canada or the US.
Canadian Orders
| Shipping Methods | Shipping Charges |
|---|---|
| Local Pickup | – local pickup is available in Calgary, Alberta – an email will be sent letting you know when your order is ready for pickup |
| Canada Post Lettermail | – prices starting at $1.07, dependent upon the weight of your items – available for small items like single name tags and ink pads – not trackable, no delivery standard |
| Canada Post Expedited Parcel delivery time, depending on your location (see map above) | Free Shipping anywhere in Canada – $10.00 handling fee charged on orders under $25.00 – tracking information provided |
| Canada Post XpressPost delivery time, depending on your location (see map above) | – prices are shown at checkout, – dependent upon your location – tracking information provided |
| Priority Courier / Purolator Courier overnight air delivery to most major centres | – prices are shown at checkout, – dependent upon your location – tracking information provided |
United States Orders
We ship all orders to the US by Canada Post/USPS – your rates will vary depending on the speed of the shipping option chosen.
| Canada Post/USPS Tracked Packets Air | – custom products ship within 1-2 business days; delivery time is 5 – 10 business days – prices are shown at checkout – this is a trackable product – tracking information will be sent by email when your order is shipped |
| Canada Post/ USPS Expedited Parcel US | – custom products ship within 1-2 business days; delivery time is 3 – 7 business days – prices are shown at checkout – this is a trackable product – tracking information will be sent by email when your order is shipped |
| Canada Post Xpresspost US (EMS Courier) | – custom products ship within 1-2 business days; delivery time is 2-5 business days – prices are shown at checkout – this is a trackable product – tracking information will be sent by email when your order is shipped |
Call us at 1-403-250-9755 Monday – Friday (MST) and a customer service representative will be happy to assist you
or you can e-mail us at [email protected]
Due to very high overseas shipping costs and shipping times, we currently only ship to Canadian and US destinations.