Most orders are processed and shipped within 1-2 business days, usually the next business day.
Please allow up to 3-5 business days for complicated or large orders.
We ship our orders with the following carriers: Purolator, UPS, ICS Courier, and Canada Post.
All our orders are manufactured and shipped from Calgary, Alberta, Canada. Most orders are dispatched within 1-2 business days.
Please note we currently DO NOT ship outside of Canada.
The tracking information you have is the most current and comprehensive data available to both the shipper and us. If there are issues, you can contact us or the carrier directly. The carrier will often be able to provide more assistance than we can, but if you cannot resolve the issue, please contact us and we will come up with a solution.
Canadian Orders
| Shipping Methods Available at Checkout | Shipping Details |
|---|---|
| Local Pickup | – Local pickup is available in Calgary, Alberta – If you enter a local postal code at checkout, you will be given the option of Local Pickup – An email will be sent letting you know when your order is ready for pickup |
| FREE Ground Shipping – ICS Courier, Purolator Ground®, UPS Standard®, – delivery time, depending on your location (1-5 days business days) – * Canada Post for apartment buildings, PO Boxes or rural route deliveries | – we will choose the best shipping option based on your address – prices are dependent upon your location – tracking information will be provided |
| Purolator Ground®, UPS Standard® – delivery time, depending on your location (1-5 days business days) | – prices and approximate delivery times are shown at checkout – prices are dependent upon your location – tracking information will be provided |
| Purolator Express® / UPS Express® – 1-2 business day delivery to most major centers in Canada – delivery times shown in cart( | – prices and approximate delivery times are shown at checkout – prices are dependent upon your location – tracking information will be provided |
Call us at 1-403-250-9755, Monday through Friday (MST), and a customer service representative will be happy to assist you.
Or you can e-mail us at [email protected].
WE CURRENTLY ONLY SHIP TO CANADIAN LOCATIONS