Shipping Information

The delivery times shown in the cart are estimated based on a 1-2 day production time. Requests for proofs or issues with your order may delay the shipping date.
SHIPPING DATES SHOWN IN THE CART ARE NOT GUARANTEED; THEY ARE ESTIMATES ONLY.
If your item is out-of-stock, you will be contacted to inform you of your revised delivery date, or your order may be shipped in several shipments.

Most orders are processed and shipped within 1-2 business days, usually the next business day.
Please allow up to 3-5 business days for complicated or large orders.

Canada Post Strike Update

Due to the pending/active Canada Post strike, we are no longer shipping orders by Canada Post; we are using alternative courier delivery services, such as Purolator, Canpar, ICS Courier, and others.

Orders are shipped by Canada Post to any address in Canada or the US, including Post Office boxes. We ship from Calgary, Alberta, Canada, and most orders ship the next business day.

When your order is complete, you will receive a tracking number by e-mail. To track your order, go to www.canadapost.ca; you will also receive an e-mail directly from Canada Post with your tracking information. If you are in the United States, you can also track your order at www.usps.com.

The tracking information on the Canada Post website is the most up-to-date and complete information available to us or Canada Post. If your item arrives damaged or past the Canada Post indicated delivery date, contact us, and we will work with you to rectify any issues.

Canadian Orders

Shipping Method	Shipping Details
Local Pickup	– local pickup is available in Calgary, Alberta – an email will be sent letting you know when your order is ready for pickup
Expedited Parcel – Canada Post delivery time, depending on your location (see map above)	– Free Shipping anywhere in Canada on orders over $30.00 – flat rate handling fee charged on orders under $30.00; prices show at checkout/cart – the estimated shipping time for your location will be shown during checkout – tracking information will be provided
XpressPost – Canada Post delivery time, depending on your location (see map above)	– prices and approximate delivery times are shown at checkout – dependent upon your location – tracking information will be provided

United States Orders

Shipping Method	Shipping Details
Tracked Packets Air – Canada Post/USPS	– custom products ship within 1-2 business days; delivery time is 5 – 10 business days – prices and approximate delivery times are shown at checkout – this is a trackable product – tracking information will be sent by email when your order is shipped
Expedited Parcel USA – Canada Post/ USPS	– custom products ship within 1-2 business days; delivery time is 3 – 7 business days – prices and approximate delivery times are shown at checkout – this is a trackable product – tracking information will be sent by email when your order is shipped
Xpresspost USA (EMS Courier) – Canada Post/USPS	– custom products ship within 1-2 business days; delivery time is 2-5 business days – prices and approximate delivery times are shown at checkout – this is a trackable product – tracking information will be sent by email when your order is shipped

We ship all orders to the US by the United States Postal Service (USPS) your rates will vary depending on the speed of the shipping option chosen.

Call us at 1-403-250-9755 Monday – Friday (MST), and a customer service representative will be happy to assist you,
or you can e-mail us at [email protected].

Due to very high overseas shipping costs and shipping times, we currently only ship to Canadian and US destinations.